Terms of service
These terms govern your use of www.qcosmetics.com.au and any purchase you make from us. By using the site or placing an order, you agree to them.
Operator: Australian All Natural Skincare Pty Ltd (ABN 50 617 559 850), trading as Q Cosmetics Australia, suite 14 283 Glen Huntly Rd Elsternwick 3185
Using this site
You must be at least 18 years old, or have the consent of a parent or guardian, to purchase from this site. You agree not to use the site for any unlawful purpose, to interfere with its operation, or to attempt unauthorised access to any part of it.
Products and pricing
All prices are in Australian dollars and include GST unless stated otherwise. Shipping is charged separately unless a free-shipping threshold applies.
We try to display products and colours accurately, but screen rendering varies and packaging may change from time to time.
We reserve the right to correct pricing or description errors, and to cancel any order affected by such an error. Where we cancel an order for this reason, we will notify you and refund you in full.
Orders
Your order is an offer to purchase. A contract is formed when we dispatch your order, not when you receive an order confirmation email. We may decline or cancel an order, including where stock is unavailable, we suspect fraud, or the order appears to be for commercial resale without our agreement.
Product use and claims
Our products are cosmetic preparations intended for external topical use only. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Always read the label and directions before use. Patch test before first use. Keep out of reach of children. Avoid contact with eyes. Discontinue use if irritation occurs. If you are pregnant, breastfeeding, or have a known skin condition or allergy, consult a health professional before use.
Information on this website is general in nature and is not a substitute for professional medical advice.
Intellectual property
All content on this site — including text, images, logos, and the Q Cosmetics Australia marks — is owned by or licensed to us and may not be reproduced without our written permission.
Liability
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Where we are permitted to do so, our liability for a failure to comply with a consumer guarantee is limited to the replacement of the goods, the supply of equivalent goods, or the payment of the cost of replacing the goods, at our election.
To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of this site or our products.
Nothing in these terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law.
Third-party links
Our site may link to third-party websites. We are not responsible for their content, products, or privacy practices.
Governing law
These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.
Changes to these terms
We may amend these terms at any time. The version in force when you place an order is the version that applies to that order.
Australian All Natural Skincare Pty Ltd (ABN 50 617 559 850), trading as Q Cosmetics Australia
34 Harpley Street, Cheltenham VIC 3192, Australia
jason@australianallnaturalskincare.com.au